GENERAL CONDICIONTS OF SALE
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GENERAL CONDICIONTS OF SALE

GENERAL CONDICIONTS OF SALE

1. INTRODUCTION

The ownership of this website, https://tienda.bodegasmitos.com/, (en Adelante, Sitio Web), la ostenta:

BODEGAS MITOS SA provista de NIF A98398787 cuyos datos de contacto son:

Dirección: CV 450 KM 3, El Azagador Requena (Valencia) 46357

Teléfono de contacto: (+34) 96 230 40 23

Contact email: admin@bodegasmitos.com

This document (as well as any other document mentioned here) regulates the conditions governing the use of this Website ( http://bodegasmitos.com/) and the purchase or acquisition of products and/or services in the same.

For the purposes of these Conditions, it is understood that the activity that Bodegas MITOS SA develops through the Website includes:

– Wine Sector

In addition to reading these Conditions, before accessing, browsing and/or using this website, the User must have read the Legal Notice and the General Conditions of Use, including the cookie policy and the privacy policy and data protection of Bodegas MITOS SA. By using this Website or by making and/or requesting the acquisition of a product and/or service through it, the User agrees to be bound by these Conditions and by all the aforementioned, therefore, if they do not agree with all of this, you should not use this Website.

Likewise, it is reported that these Conditions could be modified. The User is responsible for consulting them each time he accesses, browses and/or uses the Website, since those that are in force at the time the purchase of products and/or services are requested will be applicable.

For all the questions that the client or user may have in relation to the Conditions, they can contact the owner using the contact information provided above, or where appropriate, using the contact form.

2. IDENTIFICATION OF THE CONTRACTING PARTS

These general conditions regulate the acquisition of products and/or services from http://bodegasmitos.com/ , provided by the company Bodegas MITOS SA with fiscal address at CV 450 KM 3, El Azagador Requena (Valencia) 46357. To contract the services of Bodegas MITOS SA, the cient or user declares to be of legal age and
with legal capacity to contract.

The client or user will provide Bodegas MITOS SA with the personal data required to regulate the relationship between the parties and declare himself responsible for the authenticity of the data communicated and for any false or inaccurate statements.

The use of the service provided by Bodegas MITOS SA implies the knowledge and express acceptance by the client of all these General Conditions.​

The client or user will have the possibility to view and print the aforementioned General Conditions.

3. CONDITIONS OF PURCHASE AND SALE

Bodegas MITOS SA reserves the right to unilaterally modify the prices of the products without the need for prior notice.

In the event that a product is not available in stock, nor in the suppliers, Bodegas MITOS SA will propose to the customer its replacement with another item of similar price and characteristics or the refund of its amount.

If the delay in delivery is attributable to Bodegas MITOS SA and exceeds 45 business days, we will proceed, upon written request from the customer, to the full refund of the amount prepaid for the merchandise whose delivery has been delayed. Likewise, Bodegas MITOS SA will not be responsible for any loss of profits or consequential damages, direct or indirect, and its maximum responsibility in any case will be the value of the merchandise.

4. PURCHASE OR ACQUISITION PROCESS

The user or client can buy on the Website by the established means and forms. They must follow the online purchase and/or acquisition procedure of https://tienda.bodegasmitos.com/ during which several products and/or services can be selected and added to the cart, basket or final purchase space and, finally, click in “FINISH ORDER”.

Likewise, the user or client must fill in and/or check the information that is requested in each step, although, during the purchase process, before making the payment, the purchase details can be modified.

Next, the user or client will receive an email confirming that Bodegas MITOS SA has received their order or request for purchase and/or provision of the service, that is, the order confirmation. And, where appropriate, you will also be informed by email when your purchase is being shipped.

Once the purchase procedure has concluded, the user or client consents that the Website generates an electronic invoice that will be sent to the client or user through email. Likewise, the user or client can, if they wish, obtain a copy of their invoice by requesting it through the contact spaces of the Website or through the contact information provided above.

The user or client acknowledges being up-to-date, at the time of purchase, of certain particular conditions of sale that concern the product and/or service in question and that are shown next to the presentation or, where appropriate, its image in your website page, indicating, by way of example, but not exhaustive, and taking into account each case: name, price, components, weight, quantity, colour, details of the products, or characteristics, how they will be carried out and/or cost of benefits; and acknowledges that the realization of the purchase or acquisition order materializes the full and complete acceptance of the particular conditions of sale applicable to each case.

The communications, purchase orders and payments that intervene during the transactions carried out on the Website could be archived and kept in the computerized records of Bodegas MITOS SA in order to constitute a means of proof of the transactions, in any case, respecting the reasonable security conditions and the laws and regulations in force that are applicable in ​
this regard, and particularly taking into account Regulation (EU) 2016/679 on the European Parliament and of the Council, of April 27, 2016, regarding the protection of people with regard to the processing of personal data and the free circulation of these data (RGPD) and the rights of Users in accordance with the privacy policy of this Website.

5.    FORMS OF PAYMENT

These are the following forms of payment that the client user can use to purchase products and/or services from Bodegas MITOS SA. Credit Card: with a direct and secure gateway to the bank, only the bank is responsible for the collection and notifies us immediately so that we can proceed to place your order. At no time does Bodegas MITOS SA obtain your card details for the execution of the contract, these are provided to the bank’s payment gateway.

Bank Transfer: send us a transfer to the account that we will indicate when placing the order.

You have 48 hours to make the payment, from that moment the order will be cancelled.

Remember to always indicate your order number to avoid possible confusion.

PayPal: through our secure Pay-pal gateway you can pay by VISA, MASTERCARD or AMERICAN EXPRESS credit card or through your PayPal account. At the end of the purchase process, you will be redirected to a secure PayPal page to proceed with the payment. Paypal is the
international leader in Internet payments and allows you to send and receive payments on the Internet safely and comfortably.

6. AVAILABILITY

All purchase orders received by Bodegas MITOS SA through the Website are subject to the availability of the products and/or that no circumstance or force majeure (clause nine of these Conditions) affects the supply thereof and/or the provision of services. If there are difficulties in the supply of products or there are no products in stock, Bodegas MITOS SA undertakes to contact the User and reimburse any amount that may have been paid as an amount. This will
be equally applicable in cases in which the provision of a service becomes unfeasible.

7.   SHIPPING COSTS

Free on purchases over € 90.00 – including discounts – or more). For orders below € 89.00, the shipping costs are € 5.95 for home delivery in the Peninsula and the Balearic Islands; and €4.95 for shipments to the office or Citypaq.

8. DELIVERY TIMES.

All orders are sent as soon as possible, which allows us to usually deliver in a period of 48-72 hours.

If for any internal or external circumstance, Bodegas MITOS SA cannot delivery the products within the indicated period, it will inform the consumer or buyer of such circumstance and will be informed of the new period in which the product(s) will be available. In this case, the consumer will have the possibility to terminate the contract and the amount of the product will be returned if it has already been paid for within a period of no more than 30 days.

9. SECURITY IN TRANSACTIONS.

We guarantee that your data travels in a secure connection, encrypted and protected according to protocol (SSL) to guarantee the security measures in the transactions that take place on the Internet.

10. GUARANTEE OF RETURNS AND EXCHANGES

In the event that the reason for return was caused by damage during transport, you must tell us within 24 hours, so that we can make the relevant claim to the transport company.

You must sent the article to BODEGAS MITOS SA, CV 450 KM 3 – 46357 EL AZAGADOR,

REQUENA (VALENCIA).

BODEGAS MITOS SA reserves the right not to accept those orders, which it considers. Notifying the client properly, and immediately paying the amount thereof.

For any incident related to the return of items from our store, you can contact our Customer Service department.

11. TAXES.

The prices of the products that are for sale in our e commerce stores include Value Added Tax (IVA). All prices shown on this website are valid except for typographical errors.

12. RATE 

This catalogue rate cancels the previous ones. Bodegas MITOS SA reserves the right to modify the rate as many times as necessary, without obligation to notify Its clients in advance.

BODEGAS MITOS SA reserves the right to totally or partially modify any item that appears in this rate, without prior notice.

The prices are understood by units and euros.

The prices will be those that appear in our current rate at the time of acceptance of the order.

The sales prices may be modified without prior notice, being notified as soon as possible.

13. INDEPENDENCE OF THE CLAUSES

If any of these conditions of sale or any of the provisions of a Contract were declared by a competent authority invalid, illegal or not enforceable in any way, said condition or provision will be separated from the rest of the conditions and provisions to that extent, that will be valid to the maximum extent permitted by law.

14. MODIFICATIONS TO THE GENERAL CONDITIONS

BODEGAS MITOS SA reserves the right to modify these General Conditions at any time and without prior notice. Such modifications will be published on the website so that the user can know them before proceeding to use them.

Consequently, the user must carefully read these General Conditions each time they proceed to use the website. The use of the page and/or use of the services, once the General

Conditions that are applicable have been modified, will mean the acceptance of the same by the user.

BODEGAS MITOS SA reserves the right to modify the commercial offer presented of the website (modifications to products, prices, promotions and other commercial and service conditions) at any time.

15. COMMUNICATIONS

For the purposes of notifications, BODEGAS MITOS SA expressly designates the address that appears in these General Conditions and as for the user, this expressly designates the address of the one consigned in the registration process in the “My Account” section.

Likewise, the user expressly expresses his acceptance to any type of communication addressed to him (except
advertising communications from BODEGAS MITOS SA if the user has not consented to said type of shipments or has exercised his right to revoke such advertising shipments) is made to through the email address provided by him. Any change of address or email address must be communicated in writing to the other party for its effectiveness for future notifications.

16. SERVICE INTERRUPTION

BODEGAS MITOS SA may temporarily interrupt the provision of the service due to force majeure, such as strikes in the means used to send the items sold, or for any other cause that prevents the normal provision of the service. Sais temporary interruption will not entitle the user to receive any type of compensation for any damage that the interruption of the service
could cause, except for the refund of the amount of the service that could not be provided.

17. DATA PROTECTION

The information or personal data that the User provided to BODEGAS MITOS SA in the course of a transaction of the Website will be treated in accordance with the provisions of the Privacy or data protection Policy (contained, where appropriate, in the Legal Notice and General

Conditions of Use). By accessing, browsing and/or using the Website, the User consents to the processing of said information and data and declares that all the information or data provided are true.

18. JURISDICTION

The fact of acceptance of our general conditions of sale implies, in case of litigation, submission to the jurisdiction of the Valencia courts and tribunals, waiving its own jurisdiction.